Privacy Policy

2025

Last Updated: June 2025

At Darkstudio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or contact us directly.

Information We Collect

Contact Information:

When you submit a form through our website or contact us via email, we may collect your name, email address, phone number, and any other details you provide in your message.


Website Usage Data:

We collect non-identifiable information about how visitors interact with our site, such as browser type, device, operating system, and IP address. This helps us improve performance and user experience.


Cookies:

Our website uses essential and analytics cookies to ensure functionality and understand how visitors use our site. You can disable cookies in your browser settings if preferred.

How We Use Your Information

We use the information we collect to:

Respond to enquiries, project briefs, or collaboration requests

Manage client communication and project planningImprove our website design, content, and services

Send updates, marketing material, or newsletters (only with your consent)

Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.All form submissions are transmitted securely and stored on encrypted servers managed by trusted third-party providers.

Information Sharing

We only share your personal data when necessary and in the following cases:

Service Providers: With trusted partners that assist in hosting, analytics, or email delivery (e.g., Google, Webflow, Vercel).

Legal Requirements: When required by law or court order.Business

Changes:
In case of merger or acquisition, with prior notice to you.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purpose for which it was collectedMaintain business records and comply with legal obligations

You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your information

Withdraw consent to receive communications

Lodge a complaint with your local data protection authority (under POPIA or GDPR, where applicable)

To exercise these rights, contact us at hello@darkstudio.co.za.

International Data Transfers

Our hosting and email service providers may process your data in countries outside South Africa. We ensure these partners maintain adequate data protection measures consistent with applicable laws.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect operational or legal changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Dark Studio

Email: hello@darkstudio.co.za

Website: https://darkstudio.co.za